Last updated: January 1, 2026
At day one Run, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information.
We collect information you voluntarily provide when you:
This may include: name, email address, phone number, shipping address, payment information, running preferences, and emergency contact details.
When you use our website or app, we automatically collect:
We may receive information from third parties like social media platforms (if you connect your account), payment processors, and analytics providers.
We use your information to:
Process orders, manage run registrations, communicate important updates
Personalize content, recommend products, enhance website functionality
Send promotional emails, newsletters (with your consent—you can opt out anytime)
Prevent fraud, ensure run participant safety, comply with legal obligations
Understand user behavior, measure campaign effectiveness, improve our services
We implement industry-standard security measures to protect your personal information:
Important: While we take extensive precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Under the General Data Protection Regulation (GDPR), you have the following rights:
Request a copy of all personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your personal data ("right to be forgotten")
Limit how we use your data in certain circumstances
Receive your data in a machine-readable format
Object to certain types of processing (e.g., marketing)
To exercise any of these rights, contact us at privacy@dayonerun.com. We will respond within 30 days.
Our services are not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.
Your information may be transferred to and processed in countries outside the EU. We ensure adequate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.
We retain your personal information only as long as necessary:
We may update this policy periodically. Changes will be posted on this page with an updated "Last updated" date. Significant changes will be communicated via email.
Questions or concerns about how we handle your data? We're here to help.
Email: privacy@dayonerun.com
Mail: Data Protection Officer, day one Run GmbH, Friedrichstraße 123, 10117 Berlin, Germany
You also have the right to lodge a complaint with your local data protection authority.