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Shipping Information

Fast, reliable delivery to keep you running

Shipping Options

Standard Shipping

5-7 business days

€4.95

FREE over €75

  • Available for all EU countries
  • Track your order online
  • Carbon-neutral delivery

Express Shipping

2-3 business days

€9.95

  • Priority handling
  • Real-time tracking
  • Signature required

Next Day Delivery

Order by 2 PM for next day

€14.95

  • Available in Germany only
  • Guaranteed delivery
  • Weekend delivery available

Processing Times

Orders are processed Monday through Friday, excluding public holidays. Orders placed after 2 PM will be processed the next business day.

Standard Items

Ships within 1-2 business days

Pre-Order Items

Ships on the specified date

Custom Items

Ships within 5-7 business days

Sale Items

May take 2-3 business days

International Shipping

Region Delivery Time Cost
Germany 2-4 business days FREE over €75
EU Countries 5-7 business days €9.95
Switzerland & Norway 7-10 business days €14.95
United Kingdom 7-10 business days €14.95
Rest of World 10-15 business days €24.95

Track Your Order

Once your order ships, you'll receive a confirmation email with a tracking number. Use it to track your package in real-time.

Customs & Import Duties

For orders shipped outside the EU, customs fees and import duties may apply based on your country's regulations. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

We recommend checking with your local customs office for more information about potential charges before placing your order.

Shipping FAQs

Can I change my shipping address after placing an order?

You can change your shipping address within 1 hour of placing your order by contacting our customer service team. After that, we cannot guarantee changes as your order may already be in processing.

Do you ship to P.O. boxes?

Yes, we ship to P.O. boxes within Germany and select EU countries. However, express and next-day delivery options are not available for P.O. box addresses.

What if my package is lost or damaged?

All shipments are insured. If your package is lost or arrives damaged, please contact us within 48 hours of the expected delivery date, and we'll arrange a replacement or refund.

Can I pick up my order instead of having it shipped?

We don't currently offer in-store pickup. All orders are shipped directly from our warehouse to ensure the fastest delivery time.

Still Have Questions?

Our customer service team is here to help

Contact Us